Regpack FAQ

Frequently Asked Questions

Can I embed registration on my site?

Yes! With just 1 line of code you can easily embed the registration process onto your organization’s website. This is a great option if you’d like your registration process to have the same look and feel of your website, plus you get all the SEO benefits and traffic to your own website. Embedded registration also helps your conversion rates! Learn more here.
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Can I see a demo of the system before committing?

We can set up a demo whenever it works for you. This is a great opportunity to watch our system in action, and ask any and all questions you might have about how our system can be a solution for you business. Give us your name and email address and we’ll contact you right away!
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How do I access my data?

You will be given access to your data that can be accessed securely from anywhere you and an internet connection are – mobile, tablet, or computer. Admins login here. Here you will find your entire dashboard, including user management and payments. Learn more about how to find, understand and use your data in these videos.
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How do I connect my website to the registration forms?

With just 1 line of code! Seriously. Instead of sending your applicants to a different site to register, fill out forms and pay, it all happens right on your site. Our development team will tell you exactly how to add this code to your website registration page and voila! Begin registering immediately.
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How much does Regpack cost?

Pricing starts at just $49 per month, per admin. You can find all the details of our pricing plans on our Pricing page.
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What are your most popular features?

Reporting We have a dynamic reporting system. Any information that is gathered by our system can be selected and entered into a report, which exports from our system as a spreadsheet or PDF.   Emails Our email system is flexible, allowing you to either automate your communication to specific user groups or manually send emails to a single or multiple individuals. You can track the messages that have been sent to a user. There is no quota on how many messages can be sent, and no limit to how many templates can be set up.   Support  Your project is built by a Regpack Project Manager. Towards the end of the building process you will be trained on how to make any final adjustments and operate the system yourself; upon your final inspection /approval of the build, you will take on full management of your system. Any questions after the project is live can be sent to support@regpacks.com. Our support team strives to respond to emails within 24 hours (excluding weekends), and are happy to answer any questions you might encounter as you manage your system.   Development We have a bi-weekly feature release cycle. Most features began as suggestions by our clients, so…
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What if I don’t have a website? Can I still use Regpack?

You don’t need your own website in order to use Regpack! We supply you with a website for your registration and you can send that link to applicants.
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What is Regpack’s mission?

We believe that Regpack should make your registration process more than just efficient, it should make it seamless, in the background and something you basically do not think of it is so easy! We have a passion for creating and designing software that challenges the status quo. We don’t believe in creating a product that ‘just works’, we have a drive to create something that has never been created before, and to make your process even better! We promise that if you want the software to function in a certain way because it’s what makes sense for your business, and this ability isn’t already available in the system, we will do everything humanly possible to make it happen! This isn’t just marketing mumbo jumbo, it’s what we’re all about.
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What kind of systems do you offer?

There are two types – Individual and Family systems. While most of the features are the same, there are some key differences: Individual – This is designed so that a single user will fill out only one set of forms. This is commonly used for adult events, HR systems, Insurance enrollments, Travel programs, Training seminars. Family – This is designed so that a single head registrant can register themselves, but also add additional members/children under their registration and pay for them all at once. This is commonly used for camps and group events.
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Where is Regpack located?

Our main office is in Oakland, CA.
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Who are we?

Regpack CEO Asaf Darash created Regpack out of 7 years worth of research for his Ph.D., which focused on computer languages and network protocols. The research looked at structures that exist in computer languages and computer networks. One of the main findings was that the #1 problem of the computer in general is the “private language problem”. This is the problem that causes computers to be so powerful and so complicated at the same time. In essence as long as you can make something consistent the computer is able to understand it. The causes situations where programmers create closed logic entities. The way to deal with this is either through standardization or through embracing the problem and creating a situation where there are no constants but only variables that constantly change. The latter is a more long term solution. When looking to find this structure in databases it was not possible to find. As an academic exercise Darash created such a database just to see if it was possible. Later the research was turned into a software product was at first just to see if the theory worked in practice. Guess what? It worked! Actually really well. Now the question…
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