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How to cancel or capture an authorized payment for a user

Regpack allows you the ability to either cancel or capture an authorized payment directly from the back end.

An authorized payment is a payment that has been made by the user but has not yet been processed by the payment processor.

If you cancel an authorized payment, no processing fees will be assessed. Conversely, when you capture an authorized payment, the payment will process and fees will be assessed.

To cancel an authorized payment

Head to the user panel of the user you would like to cancel and click on the Payments tab.

Click on the 3 dots on the right of the payment you’d like to cancel, and click “Cancel Payment”.

Confirm the action by clicking “Yes, cancel the payment”.

cancel authorized payment

To Capture an authorized payment 

Follow the same steps as above. Click the 3 dots next to the authorized payment you’d like to capture, and click “Capture payment now” and then confirm by clicking “Yes”.

capture authorized payment