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How do I reset my password?


Go to the log in page of your system and click “Forgot Password” located under the password confirmation box.



Enter your login email.



Password reset instructions will be emailed to you.


I want to change my username:


Once you have successfully logged in using the current log in email, you are able to update it by following these instructions


I can’t reset my password:


Occasionally a user’s browser version, security settings or saved password settings will make updating your password difficult. Make sure you are using Internet Explorer 9 or above, Chrome, Firefox or Safari, and make sure your browser is updated to the latest release. If that does not fix the problem, please try clearing your browser cache and this will typically resolve the issue. Please contact the admin of the system if you are still having difficulty.