Send an Email to Users

Emails can be sent to users within Regpack either automatically or manually depending on your needs. To view how to send emails automatically, check out this article.

Sending an Email Manually

1. Head to Users.
2. Click on the user you wish to send an email to and click the Emails tab in the pop-up menu.
3. Click “Send New Email” at the bottom to choose an email to send from your list of created emails.
4. Select your email and click the “To” field to choose your recipient(s).
5. Select your recipient(s) and click “Set Recipients.”
6. Click “Send,” and you’re all set!

Sending to Multiple Recipient(s)

1. Select your users and click “Send Email” at the top.
2. Then, follow steps 4-6 above.
3. To send to all selected users, click “To All _ Records” as an answer to “Who would you like to send to?”

• If you wish to send this email to all users, fill the checkbox in the upper left-hand corner above the first user.
• If you have a family/group project and wish to send this email specifically to parents/head units or children/sub-units, click the tab in the upper left-hand corner to narrow down your selection. After this, you may click the checkbox mentioned in the previous option to select all of this level of users.
• If you wish to send this email to users who meet a specific condition, you can filter for said users

 

Notes

• In a family/group project, it is ideal to send emails per child/sub-unit as all of the order/payment-related information for registrants is typically on this level. Additionally, a parent can have multiple children/sub-units connected to it, so the child/sub-unit level tokens will not know which child/sub-unit information to populate.
• You can edit an email before sending it by hovering over the email after selecting it and clicking “Edit Email Message.” Click Save to confirm your changes before sending. You can also revert to the original template after making this change through the pop-up message at the top.