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Payment Receipts & Invoices to Applicants

Once a payment is processed, the user will automatically receive a system generated payment receipt email from the payment processor. This receipt cannot be edited, however, admins can make their own invoices in settings –> emails. More info here

The receipt will be sent from the owner super admin’s email address, to the email address on the user’s checkout form. To change the email address the receipt is sent from, head to Project Settings –> “Payments” to update the email that receipts send from.

admin payment receipt email

The payment receipt email will only be sent to the user. If you would like to be notified each time a user makes a payment, you can trigger the receipt email to be sent to your email address as well.

Additionally, you can create an email template in your Regpack system that is triggered to send to you and/or other admins in your system every time a payment is made. The template can include any tokens you’d like including name of the applicant, products ordered, their email address, and more. Learn how to create a new email template and how to trigger emails.