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How Payment Processing Works in Regpack

Processing payments in Regpack allows you to keep track of and manage all user payments for your program.

Payment filtering and reporting is easy in your Regpack dashboard, and instructions on how to navigate Payment settings can be found here.

Why is online payment processing better?

Online payment processing allows you to streamline your registration process and keep all of your data within Regpack. This also saves you time entering each payment manually to a user’s profile, or logging electronic payments made outside of Regpack into the user’s record.

By processing your online payments through Regpack, you have full control to issue refunds when needed, charge an applicant in your system, as well as see a full history of all payment attempts made by your applicants.

The process is also simplified for your applicants, who can complete payment during the registration process, and avoid the hassle of being redirected to another platform for payment.

Furthermore, with the option to create auto billing plans, admins don’t have to worry about tracking down payments and applicants also don’t have to remember to pay, as charges happen automatically according to the payment plan selected.

Regpack also allows admins to run payment reports, which can be customized with fields such as product paid for, net amount, fee paid to processor etc. The reporting options greatly simplifies the accounting process and allows you to create custom reports for your whole team.

Reports can be run for the time range you choose, and you have the ability to customize the payment processing and user information fields you want.

How do I set up a merchant account?

The process for setting up a merchant account is simple. We pair you with a preferred payment processor and quote you competitive payment processing rates based on your projected processing. To begin this process, simply email support@regpacks.com or connect with your Sales rep to get started.

The merchant set up form is part of your onboarding process. You can also complete a new merchant account application through the Payments tab under Project Settings when you’re logged into your Regpack account. Once this is done, a message is sent to our payments team, who will begin the process of setting up your merchant account, a process that takes 1-5 business days.

Once your merchant account is approved, you will get a final email from the payments team letting you know that your project can accept payments. You can check the status of your merchant account in Project Settings, under Payments. Any approved merchant account will display at the top when it’s ready to be used.

Your project can be set to accept payments in as early as one week, and with daily payout options available, you can begin processing and receiving deposits in no time!

How to manage payments once they start coming in

Once you start accepting payments, Regpack gives you the tools you need to keep track of what has been ordered, what is still outstanding, and how to reconcile the deposits you receive.

With filters that allow you to see who has an open balance and the ability to run payment reports,

Regpack gives you the tools you need to manage your applicant’s payments and stay on top of the income received.

Below is a rundown of how to add Products to your system, as well as the payment widget into your registration flow.

Adding products to your project

The following link gives more information on how to create products. 

There are three different product types in the system. They are as follows: Service- A service you are selling. This product type also has the ability for recurring and customizable time periods, check-in options and more. Select this type for courses, events, camps and anything that has dates connected to it and you do not need to ship to the user.

Physical Product / Merchandise- Select this product type for anything users can purchase and you need to actually ship it to them. Select this type for zero valued products as well.

Discount- Reduces the price of the entire cart or the price of specific products.Can be a fixed value or a percentage.

Adding the payment widget to a form in the flow.

The following article gives more information on the different widgets which can be added to a form.

The two that will be the most important in regards to processing payments through Regpack would be the following:

Cart Widget: The cart widget allows users to review the products that they have ordered.They are also able to edit the cart here if necessary. The cart widget is often added right before the checkout form, so the user has a chance to check everything they have selected, as well as preview any discounts they have received.

Checkout: The checkout widget allows users to pay for the items they have selected. This is most often the final step in the registration process. After the widget has been added to a form, there are some items you can customize within the widget.You can customize this by first clicking on the existing widget, then selecting an option on the right hand side of the screen.