Home » Help Center » Payment Statuses – Authorized, Captured, Approved, Canceled, Failed, Refunded, Etc.

Payment Statuses – Authorized, Captured, Approved, Canceled, Failed, Refunded, Etc.

The payments tab contains a list of transactions processed through one of Regpack’s payment processors. The payments tab for the project shows all users, and the payment tab in the user’s side panel shows that user’s transactions.

There are a few types of transactions, described below:

Approved

The payment went through

Authorized

User issued a payment in the previous 24hrs. Authorized payments are captured automatically after 24hrs. An admin can cancel or capture the payment during this time if they’d like to prevent the charge from going through, or charge the user immediately.

Canceled

The payment was canceled by an admin on the back end prior to being captured. There are no processing fees incurred if a transaction is canceled. How to cancel a payment

Capture

Charge the user now for an authorized transaction. How to capture a payment

Chargeback

The user issued a one-sided cancelation of the payment. The original payment will show as “Submitted.”

More about chargebacks

Declined

The financial institution declined to transfer funds after the transaction was initially approved.

Failed

Payment failed after initial approval

Future

The user is on an autobill plan, and this is a future bill date

Overdue

The user is on an autobill plan, and the bill date has passed but the user has not paid yet

Pending

The payment has been submitted/captured but has not been approved yet

Wepay Payments Pending

Refunded

An admin returned the user’s funds to their original payment method. How to refund a payment

Submitted

The initial payment status is Submitted when the transaction has declined, is canceled, refunded, or a chargeback is issued.

Payment error messages