Disable Triggers & Time Restrictions
Marketing: UTM and URL Fields
Multiple Entry Points
Payment and Cart Transfers
2022 Release Notes
Quick Filters/New Filter Conditions
Default filters will allow you to quickly view all payments in your Payments tab for last month, last week, yesterday, today, this week, and this month. In Users, quickly view all users with an electronic payment, payment successful, and negative payment event (refund, submitted, chargeback, declined, cancelled, or failed). New filter conditions have been released for Users in Products/Services that relate to subscriptions.
Saved Payment Method Indicator
Users will have either a green or red circle depending on whether they have a saved payment method.
The Financial Admin has specific permissions related to payments to allow a medium between Super Admins and Collaborators.
Disable Trigger & Time Restrictions
As an Owner-level admin, f you need to add a product to a user that does not meet the conditions or add an expired product to a user, you can disable the respective settings in a user’s cart.
When toggled “ON” the cart timer allows you to set an amount of time for a user to make a payment for the products in their cart.
Regpack also tracks the URL that users began their registration journey, and can even pull out the UTM parameters in that URL if they exist.
You can now filter users by items in their cart, including the order amount range, order date range, upcoming renewal date, product type (including discounts), and the status of the user’s cart. This is a great tool to find user’s with nothing in their cart or users with specific product types in their cart.
Regpack provides an easy to build template to create a customized donation tool that you can embed on your website and share with anyone!
View more on how to build this out in Regpack here.
This function allows you to present separate and independent registration landing pages that all lead back to the same backend database in 1 Regpack project.
We’ve added the option to log in to your Regpack admin account using your Google account for a simple one-step login process. Additionally, front end users can create an account for any Regpack project using Google sign-on.
User tags is a great tool for organizing and grouping your users in your Regpack project.
Read more here.
You can now filter by autobill plan, and autobill payment status.
Read more here.
2022 Release Notes
- New Feature: Disable Triggers & Time Restrictions: Add products to users who do not meet conditions or add products that are expired
- New Feature: Financial Admin
- New Feature: Saved payment method indicator
- New Feature: Quick Filters
- Resolved: Option to add sessions/days in the past so admins can edit carts.
- New Release: Cart Timer: Allows you to set an amount of time for a user to make a payment for the products in their cart to secure a spot in a quota. A lack of timely payment will mark a product as abandoned.
- Session Quotas: Parent session will now act as a category quota to sessions within.
- Update: Improved user experience of removing/adding Purchase Protection.
- Created API Admin
- General Cart filters: can now filter for order amount, order date, upcoming renew date, product type in cart, and cart status.
- Resolved: Bing tag not saving
- Resolved: anonymous forms used in combination with upload widgets were breaking trigger and form functionality.
- Admin Access Changes: owners and super admins can set permissions of other admins to limit their ability to view certain options or financial data. New options in projects are: access to all projects and access to payment related information. Can also limit modules including: Project settings, products/services, email templates, reports, forms, autobilling.
- URL and UTM Fields added: Can now see what URL users landed on when beginning registration, including UTM fields
2021 Release Notes
- Improved project searching: projects can now be searched using the project ID.
- ADA and ARIA additions
- Resolved: Client project running slowly; due to system overload when asked to create multiple products at once. Solution was an optimization for logging and triggers to consolidate actions and prevent slowness.
- Resolved: specific discount appearing twice on sessions.
- Resolved: Add and show on trigger was not working correctly.
- Resolved: Unable to filter by short answer field for zip codes.
- Resolved: Check payment status returning an error on approved payment.
- Resolved: Partial refunds not displaying refund information in diagnostic information.
- Update: User Order Search. By clicking on any user in the backend, and then clicking “View all product orders” from the user’s cart, you can view all users who have ordered the product. A search bar was added to this view, that allows an admin to search for any user in the product order list. The search bar is triggered only when there are 10+ orders for the product.
- Resolved: Some refunds were stuck in pending status.
- Resolved: some discounts not triggering based on the number of sessions.
- Resolved: “keep this option” for time conflicts and sessions. Problem when processing the request on a session, which happened only when a user clicked “days” and then selected all.
- New feature: Payment and Cart Transfers: Transfer products and payments from users within the same project
- New feature: Organizational reporting on project list. When a Super Admin views their project list, the total orders, payments, and balance due will show next to each project.
- New Feature: Google Sign-In for Front End
- Update: added additional recurring product features including the ability to edit the billing dates, renewing options including canceling an auto-renew, changing the renewal date, and automatically renewing now. It’s also possible to remove instances from recurring products. Lastly, “mark as added” removed as an option in Recurring products.
- Update: Filter added to manage / track subscribed and unsubscribed users with recurring products in their cart via User Management.
- New Feature: Payment Receipt Options; under Project Settings –> Payments, you can select the admins for the following notification types: admin payment receipts come from, financial contacts. Learn more here.
- Update: Payment widget settings now include the ability for front-end users to disable the ability to exclude users when issuing a payment and disable the ability to exclude the current user when issuing a payment. In the back end, you can still exclude or include users. Read more here.
- New feature: create merchant account through Project Settings Payments Tab and assign specific merchant account on the project level
- New feature: Data validation checks on short answer fields allow for data to be validated according to development parameters (email, URL, phone, routing number, etc)
- New feature: Quick project navigation allows to view recently visited projects when hovering over your project list to save time and increase productivity
- Update: When inviting a new admin or editing an existing admin, you can control the project access via Enable/Disable to all projects and project level permissions
- New Feature: added ability to archive a project in Project Settings General
- Update: family widget on the dashboard now has more features to control the button text values and the ability to edit user profiles from the dashboard
- Update: checkout widget has more features to disable the ability to exclude users when issuing a payment or disable the ability to exclude the current user when issuing a payment: enhanced billing functions for greater customization
- New feature: form spinner; when clicking a form and editing the properties, you can toggle a screen blocking spinner with a message on submission. When enabled, the system allows you to enter a custom loading message
- Product compliance updates.
- Resolved: group systems with 3+ users with final amount calculation conflict
- Resolved: issue with merchandise product creation
- Resolved: expiration date setting missing on individual session settings
- Updates to payment safeguards.
- Correction to merchandise product not showing correctly in the product widget.
- Optimization: system optimized load speed when looking for time conflicts on the server.
- Product update: Merchandise/One Time Services/Activity is now 2 separate products “One Time Events / All Day Activities / Services” (requires dates to be in compliance) and “Merchandise”.
- Time conflicts are disabled in this specific product type on the product level, but can be toggled to off to re-enable time conflicts.
- Products optimization: Update to speed and memory of showing product options. Currently not showing products that are not yet available to increase speed on products page on front end.
- Update: Filter by autobill, including users on or not on a plan, users with no saved payment method, users with overdue balance, and users on specific autobill plans
- Update: “select all” sessions within the session holder. Improves reporting for sessions.
- Update: User tags including filtering by user tags
- Resolved refunds not reflecting in cart. Refunds were not removing the label marking a product within the cart paid.
- Resolved: Product widget not showing when selecting a specific field due to product list being empty when triggering off a field.
- Resolved: Main email changed on login if the email within the form was changed. It would revert back after an email was sent and you logged back in.
- Resolved “show” trigger not mapping correctly on auto-bill plans, causing options to not show.
- Resolved Calendly widget not presenting correctly on some mobile devices.
- Resolved triggers not updating when multiple-choice answer text is changed. Can now re-add previously deleted values/options or add more values.
- Resolved issue of meta-data description being longer than 40 characters for the custom service fee message, which caused some front-end users to have trouble making a payment if the message was too long.
- Resolved manual refunds not displaying or applying to the cart correctly for some users. Manual refunds log properly now.
- Resolved Safari issue where widget displayed undefined and progress bar was missing.
- Resolved issue of partial selection on a session not properly updating the price for some user carts and disabling days/price adjusted after disabling a day on the backend for the overall session cost.
- Resolved product general setting issue for $0 priced products which were not hidden when that setting was toggled to “On”.
- Resolved JS error causing mobile devices to not switch to the mobile RP site based on project settings.
- Resolved widgets not displaying on the front end of mobile IOS devices.
- Resolved discount errors connected to a specific day.
- Resolved issue preventing product triggers to show or add on the same form.
- Resolved issue with Facebook link that is generated when clicking registration link on the FB app.
- Resolved $0 priced products hiding sessions in some cases.
- Resolved issues of some authorized payments not capturing at the correct time.
- Added Membership templates to available template for new project creation.
- Resolved system sending duplicate calls for child payments.
- Resolved “view days” not showing on confirm selection widget.