Adding comments on users is a great way to collaborate with your team and to make notes that others can read and/or as reminders for yourself. Comments can only be viewed by other admins in your system. The user cannot view these comments.
Once a comment is made, you will also be able to view which admin wrote the comment as well as the date and time the comment was posted. User comments is a useful tool for admins to discuss issues about specific users.
To make a comment on a user, make sure you are in the User Management interface by selecting the “Users” tab located to the right of the Regpack logo.
It is possible in a family system to make a comment on the head unit and all sub-units.
The comments button is located between the star label and the user’s name. The comment button displays a count of comments for each individual user.
How to create a new user comment
Click the comments button to open the comment section. Write your comment in the text area, where it says “enter your comment here” and your comment will be added after you click the “Add Comment” button. If you do NOT click the “add comment” button, your comment will not save.
To exit the comments window, if you are done reviewing comments or no longer want to make a comment, click on the X in the upper right or just click anywhere outside of the comments box.
Editing your user comments:
Click the comment button to open the comment section. To edit a comment that you’ve made, click on the pencil icon, edit the comment, then click Save. To delete a comment, click on the red X, then confirm the deletion by clicking Yes. Comment can only be added by admins with edit access.