We have a dynamic reporting system. Any information that is gathered by our system can be selected and entered into a report, which exports from our system as a spreadsheet or PDF.
Our email system is flexible, allowing you to either automate your communication to specific user groups or manually send emails to a single or multiple individuals.
You can track the messages that have been sent to a user.
There is no quota on how many messages can be sent, and no limit to how many templates can be set up.
Your project is built by a Regpack Project Manager. Towards the end of the building process you will be trained on how to make any final adjustments and operate the system yourself; upon your final inspection /approval of the build, you will take on full management of your system.
Any questions after the project is live can be sent to email@example.com. Our support team strives to respond to emails within 24 hours (excluding weekends), and are happy to answer any questions you might encounter as you manage your system.
We have a bi-weekly feature release cycle. Most features began as suggestions by our clients, so we invite your suggestions. Please keep in mind that the timeline for the release of feature requests is determined solely by our development team.
If a feature is a MUST HAVE then we can quote you the cost to include a specific feature into your project/account.
Our bug fix release schedule varies according to the severity of the bug. This timeline is determined by development (typically this is based on testing cycles – since we test our bug fixes many times before release).
Any feature suggestions should be sent to firstname.lastname@example.org.