Regpack Blog: Tips and Guides on Collecting Online Payments, Managing Clients, and Automating Business Processes

13 Lead Generation Ideas for SaaS Companies
Generating new leads for your SaaS business is essential if you want to see your business grow. Your loyal customers are invaluable to your business, and you invest a lot of resources to keep them happy. However, maintaining the status quo without adding new leads to your sales funnel won’t…
Funding Options for SaaS Companies Explained
At some point in growing your SaaS business, you might find yourself lacking the resources to level up your business. For instance, you may have a concept, but no funds to develop an MVP. Or maybe you already have an MVP, but developing it further costs more than you can…
SaaS Onboarding Emails You Need to Engage New Users
User onboarding is often essential for ensuring good product adoption. This is why so many SaaS companies use onboarding emails. Your product packs the value you want to demonstrate to the customers, but emails can further communicate that value. In other words, onboarding emails literally spell out the benefits your…
Customer Success Best Practices for Your SaaS
Did you know that 86% of customers are willing to pay for a better customer experience? That’s why SaaS companies make it their priority to provide one for their customers. But, wait! Isn’t this an article about customer success, not customer experience? You’re right! Don’t worry, you’re in the right…
17 SaaS Startup Ideas Worth Exploring in 2021 and Beyond
These days, numerous companies are turning to SaaS products to improve their business operations. The shift has been largely motivated by the global pandemic, but there are other reasons why such products are becoming more appealing to growing companies. The most common ones are saving costs, easy implementation, and increased…
Guide to Usage-Based Billing
Billing methods are always a hot topic for SaaS operators. That’s because the SaaS industry is guided by the goal of making software accessible to everyone without undervaluing their products. In recent times, a new billing method has gained considerable momentum. An increasing number of experts are starting to see…
How to Start a SaaS Business From Scratch
So you’ve decided to take the plunge and start your own SaaS company. That’s great news! SaaS business is one of the fastest-growing industries on the planet and your chance to change the world forever.  This article will provide you with the steps toward SaaS stardom, as well as actionable…
Benefits of Good Dunning Management
What is dunning management, exactly? It is a process of communicating with clients about payment failures. These can happen for numerous reasons, and companies use dunning to recover revenue and retain customers.  So, if you’re thinking about whether dunning management is worth it, the simple answer is yes.  The main…
SaaS vs. PaaS vs. IaaS - Differences and Examples
Software solutions are in more demand than ever before. They have become an indispensable part of people’s professional lives and are used to streamline and automate processes, measure our performance, and facilitate communication. This article will give you a primer on how software is made, stored, and delivered to users…
Dunning Best Practices
Many companies don’t realize how much they lose by ignoring customers who don’t pay on time. While focusing on customers who actively cancel is necessary, addressing failed payments can also greatly impact your bottom line. Experts estimate that 9% of MRR loss is due to failed payments. But the good…
15 Essential SaaS Industry Statistics
The SaaS industry is one of the most vibrant IT industries in the world. We’ve seen a massive surge in SaaS adoption, market growth, and innovation in recent years.  In this article, you’ll read the 15 most relevant statistics that will challenge the way you think about the SaaS market.…
Tips for Sending Better Dunning Emails
Sending dunning emails is not the most exciting thing in the world. The very definition of the word ‘’dunning’’ means making repeated or insisted demands, which triggers fight or flight mode in many people. Dunning emails remind people of their finances, which can be very stressful. When you combine that…
Guide to Minimizing Time to Value (TTV) in SaaS Products
You’ve heard the phrase “time is money.” In the SaaS industry, that can literally be the truth. Customers expect a quick return on their investment and time is key in showing your product’s value. The faster you convince users they’ve made the right decision, the sooner you can reap the…
Guide to B2B e-Payments
The digital payments market is an increasingly growing one. It reached $5.44 trillion in 2020.  As the market changes and more revolutionary solutions to payment processing cause faster payments, there is no doubt that you should take advantage of it. Numerous benefits come with digitizing your payment processes, but we…
SaaS Sales Model: How to Choose the Right One
Choosing the right sales model for your product will greatly influence your business’ growth rate and overall success. It will dictate how many sales representatives you need, which sales strategy to use, and how big your customer support team should be. What should influence your decision?  Well, everything from your…
B2B Payments Companies, Trends, and Landscape
Business-to-business transactions play an increasingly significant role in a global market. In fact, the transaction value of all B2B payments is set to reach 4.2 trillion US$ in 2021, a clear sign that the industry will continue to grow. Now, imagine processing just one percent worth (or 42 billion US$)…
Different B2B Payment Methods to Know
Integrating payment options for your B2B company is one of the last steps you will be taking before opening for business. You’ve developed an excellent product or service, surrounded yourself with capable staff, and chosen your business model. The last thing you want is to lose clients at the final…
How to Master Transactional Messages for Your SaaS
If you’re in the SaaS business, you’re aware of how important it is to maintain long-term relationships with your users. Transactional messages have a significant role to play in nurturing SaaS relationships.  Are you having a hard time getting your transactional messages right? We’re here to help. In this article,…
Customer Retention Measurement: Key Metrics to Track
Working with the correct data is crucial for a SaaS company, as it can uncover secrets to business growth and offer you opportunities to implement the most rewarding strategies. You can influence your customers’ behavior to benefit your business when you know which metrics to track.  Customer retention measurement is…
SaaS Billing Best Practices
Handling money is always a sensitive practice, and the SaaS niche is no exception. There is also no right or wrong solution—it’s up to you to figure out what works for your business. In the most general terms, we can advise you to be optimistic, look at what others did…
Top Challenges in SaaS Billing and How to Overcome Them
SaaS billing has to be able to serve the same function as you’d expect in traditional businesses, like receiving payments, invoicing, and storing payment information. It should handle business transactions for startups and enterprises alike and provide different subscription plans for their diverse needs.  However, billing systems can also have…
Customer Growth for SaaS: Things to Know
Customer growth is the first step towards success in SaaS. When you’re looking to improve your acquisition rates, the trick is to find the right balance between the right marketing strategies and the costs they incur.  How you approach customer growth depends on your company’s needs and the product you…
How to Improve Customer Adoption for SaaS
When you start a SaaS company, one of your leading goals is to have customers who will successfully use your product. These days, the best products aren’t the ones with the best features, but the ones with a good customer adoption strategy.  Convincing people to see value in your product…
SaaS Churn Rate: Top Reasons Users Leave Your Product
Churn is part of your life as a SaaS business. You get used to it just like you’re used to the sun rising in the morning. If you’re not actively trying to reduce it, you’ll eventually find yourself in the dark.  You shouldn’t just accept churn. You should try to…
Common Challenges in SaaS Revenue Recognition
Most SaaS businesses tend to focus on their products, features, and marketing, so tackling finances comes last on their priority list. Financial terms can also be somewhat confusing, especially recognized revenue. However, this isn’t something you should ignore just because it might be a bit complicated.  When you’re not aware…
Different SaaS Pricing Models Explained (With Examples)
You’ve built a great product. Congratulations! You’ve made the first step towards building a great company and helping your target market. Now, what’s next? Developing marketing strategies? Hiring sales teams?  If you thought about pricing your product, then you’re right.  Unfortunately, many SaaS companies don’t realize that combining a good…
SaaS Revenue Model Phases
SaaS is an ever-growing market that has proven its profitability despite an ongoing crisis. After an initial drop in revenue in March 2020, the SaaS industry recovered within months. Some startups have even grown by as much as 20%.  As more and more companies invest in cloud-based solutions, it’s time…
Complete Guide to SaaS Accounting
Every startup that wants to grow sustainably and legally needs to take care of accounting from day one. Implementing the right system and providing transparent reports can earn you more investments and foster reliable business relationships.  A transparent accounting system also guarantees compliance with tax regulations. This should be a…
SaaS Finance Mistakes in Growing Startups
The way businesses handle money is rapidly changing. Expenses are increasing, business models are getting more complex, and revenue streams are diversifying.  One of the leading problems CFOs face nowadays is cash flow management, yet only 28% of business leaders believe that better financial insight is necessary to recuperate their…
User Onboarding Email Sequence Tips for Making a Great Impression
Emails have dominated activity on the Internet ever since Ray Tomlinson sent the first email in 1971. Almost 78% of the worldwide population uses email to communicate with other people. The only services used more frequently are social media and messaging apps.  Emails are a proven way to connect with…
SaaS Revenue Recognition: The Basics and Software Solutions
Many tech startups find SaaS revenue recognition confusing, but it doesn’t have to be. In this article, we’ll walk you through revenue recognition, why it’s so important, and the software you can use to process and organize your payment transactions immediately. What is Saas Revenue Recognition? Revenue Recognition and ASC…
SaaS Onboarding Software: What to Look For
To succeed in the SaaS market, you need good user onboarding software. Companies that treat onboarding as an afterthought have considerably higher churn rates than companies that prioritize that initial contact with the user and invest in the right software.  Your customers are your number one priority, and successfully onboarding…
How to Improve Revenue Growth for Your SaaS
The great thing about SaaS is that everything can be optimized, and results are quick to show. Just making a few necessary changes in your product, ads, or onboarding process can improve your conversion rates and make your revenue grow with it.  If you think your revenue can use some…
How SaaS Companies Make Money
Companies that offer software as a service (SaaS) have grown drastically in popularity. They’re so widespread that some estimate that 85% of business apps will be SaaS-based by 2025. What makes the SaaS business model so interesting? To start, it has a reliable recurring revenue that attracts many potential business…
SaaS Customer Support Best Practices
With customers increasing their demands and expectations, you need to find ways to stand out in the market. You can achieve this by improving your offer in several key areas. Customer support is one of them.  If your customer support is lacking, even the most loyal users might run for…
Churn Management Strategies for SaaS Companies
Here is a not-so-fun fact for you: 30% of SaaS companies have reported their churn rates have increased in the past year. Are you one of them?  If you’re reading this article, chances are you might be. Even if your churn rates are acceptable (some say you should be fine…
Guide to SaaS Billing Software
You’ve worked countless hours to create the perfect SaaS product, and it’s zero hour: your software, your website, and your online store are all perfect. You have a solid business plan and marketing strategy in line. The last step? Getting paid by your first client. That’s where SaaS billing software…
13 User Onboarding Mistakes SaaS Companies Should Avoid
The most common mistakes even successful companies make are during the onboarding process. No matter how good your product is, the most important thing is how the users will respond to it.  Finding an excellent market fit with your product is not enough if the onboarding experience is terrible.  Learning…
10 Key Metrics for SaaS Reporting
SaaS businesses have a unique set of challenges these days. With the growing competition, it’s hard to scale, and some SaaS businesses struggle to even achieve profitability. To make the best decisions for your business, you mustn’t rely on your gut. You need to make data-driven decisions that will help…
Customer Onboarding Strategy: 9 Steps for an Amazing Onboarding Experience
Having a good customer onboarding strategy is more critical than ever. You can have the best product in the market, the best features, and an incredibly intuitive UI, but it means nothing if your users can’t get a grasp of it. All your efforts are in vain if you ignore…
10 Elements of the Customer Onboarding Process
A good customer onboarding process is what makes or breaks a SaaS company. As a user-focused business, you must strive to make it enjoyable. Customers are demanding, and they change their minds frequently, so keeping them happy and engaged is of utmost importance to keep your retention rates high.  No…
User Onboarding Best Practices for SaaS Companies
SaaS companies have to rely on good user onboarding because it sets the stage for everything else. The first experience you have of something shapes your entire future perception of it. Therefore, if potential customers have a positive onboarding experience, they are more likely to have a positive attitude towards…
SaaS Registration Process Best Practices (With User Flow Examples)
SaaS companies often focus too much on their product optimization and adding new features while completely neglecting the first steps potential customers have with their product. In other words, they don’t pay enough attention to user registration.  Although it might sound self-evident and useless in the grand scheme of things,…
10 Proven Customer Retention Tips For SaaS Companies
If you’re reading this article, you’re probably concerned about your churn rates. You’re not alone. In 2020 almost 30% of companies had increased churn rates with a general revenue loss of $10 million. Also, more than two-thirds of SaaS companies had a churn rate of 5% or more.  That is…
Top User Onboarding Metrics and How to Improve Them
Understanding the importance of great user SaaS onboarding is what separates top companies from the rest. Making improvements to the onboarding process is one of the best ways to boost your software's value.  However, the improvement decisions you make have to be data-informed; otherwise, you're just guessing what works.  In…
SaaS Account Management Best Practices
Today’s businesses have their pick of SaaS tools. More SaaS products are entering the market every day—and different companies are eager to take advantage of the value these products create. While there’s incredible potential for growth and revenue as a SaaS company, it’s also true that there’s plenty of competition…
Guide to SaaS Subscription Management
Today, many of our most-used services follow the subscription model. Whether it be Blue Apron for your meals, Stitch Fix for your clothes, Slack and Asana for work, or Netflix and Spotify for your entertainment, you can hardly look around a room before seeing something you’re paying a subscription for.…
Choosing the Best Donation Management Software: 5 Options
Modern nonprofits rely on software solutions to handle multiple vital tasks, including managing volunteers, planning events, and collecting donations. From fundraising software to auction software, there are a variety of providers for nearly every aspect of your nonprofit’s operation. This makes finding the right one simultaneously easier and harder. There…
SaaS Onboarding: Everything You Need to Know
Regardless of the quality of your software, its features will be of little use to the users if they aren’t onboarded properly. Since onboarding is the first step of a user’s journey, mastering the art of SaaS onboarding is vital.  In this article, we’ll be covering all you need to…
Membership Software: The Basics and 6 Solutions to Explore
Technology has transformed how organizations manage their members. Keeping a physical filing cabinet hasn’t been practical for some time now, especially for organizations managing thousands of members. This is where membership software comes in. However, organizations will often fall into the trap of only investing in one-off tools to handle…
Course Registration Email Best Practices (& 3 Templates!)
Let’s imagine someone is browsing the web for online courses to take. Maybe they want to brush up on a personal skill or maybe their employer has asked them to take a specific class. As soon as they find a course, complete the sign-up form online, and enter their payment…
Recurring Billing Software: An Overview and Best Practices
One of the greatest obstacles to efficient, streamlined financial transactions is human error. Lapsed payments and late fees tend to pile up not because customers no longer want a product or don’t have the means to pay, but because they forgot to submit their next payment. If you’re selling a…
Accept Payments Online | A How-To Guide for Small Businesses
It's crucial in today's online world that small businesses have the ability to accept payments online and bill clients from their website. This is crucial not just to keep up with other businesses, but to streamline your processes and automate when you can to save time. Reasons why you should…
Managing Registrations During COVID-19 | Guide to Hosting Virtual Events
There are TONS of amazing ways to translate in person activities and events into a virtual experience. It's clear that the biggest questions about transitioning events to a virtual experience are: How to communicate best with your participants The ability to manage and predict payments How to move forward with…
How to Increase Membership Renewals and Get Lapsed Members Back
Membership renewals are the lifeblood of every membership-based business. Keeping high renewal rates is no easy feat, but there are effective ways to make sure your members keep using your services long after they’ve signed up.  In this blog post, we’ll be discussing the importance of membership renewals and share…
Essential Registration Questions to Ask Attendees
Making sure you ask the right questions during registration is key to a smooth registration process, and more. Gathering the right data means reporting is simplified and it allows you to understand your attendees for future marketing planning. But what are the “right questions” you should be asking? And what…
Welcome New Members With These 12 Brilliant Onboarding Ideas
If it’s your job to get people to subscribe to your event, online course, or camp, you’ve probably spent most of your energy devising ways to get your product in front of potential customers’ eyes. But unfortunately, your work isn’t done after they click “Register.”  It’s imperative that you welcome…
How to Make Money Teaching Online
Is it really possible to make good money teaching online? The short answer: absolutely! Are you a teacher who wants to start your own online teaching business?  Or perhaps you’re an entrepreneur who wants to share your expertise through online courses that will also expand your audience, credibility, and online…
How to Create an Amazing E-Course That Provides Value
Are you wondering how to create an e-course? After all, it seems to be the new trend in many industries to offer a digital course that provides instruction and personalized content to consumers along the marketing funnel. Above all, you want to offer value. If you’re looking for ways to…
13 Actionable Tips for Hosting Successful Seminars
Are you thinking of hosting a seminar? Your business could likely benefit from doing so in several ways. It may seem counterintuitive that an educational seminar can be an effective marketing tool in today’s digital age.  Nevertheless, there will always be demand for information-rich events that double as a networking…
Selling Online Courses from Your Own Website: A Guide
Selling online courses is a lucrative way to expand your business’s reach by widening your potential audience beyond your own region. Not only is it more scalable than traditional in-person courses, but your operating costs are also significantly lower than traditional in-person course offerings as well. That's probably why the…
Alternatives to PayPal: Complete Guide to Payment Solutions
So much of our lives are now online that online payments are no longer a luxury. From buying and selling goods, to having online therapy sessions, e-commerce is now a core part of our existence. There’s apps for everything now. Marketing mediums have switched from billboards to in app ads.…
13 Proven Ways to Increase Your Event Attendance
As an event planner, low attendance is your worst nightmare. You’ve spent months of your life, thousands of dollars, and countless hours setting up the best event in company history. But the day comes, and the event attendance is less than half of what you’d planned for.  The seats are…
Online Course Structure: How to Organize Your Content
Designing a structure for your online course can be a daunting and overwhelming task. You may have a great idea or a helpful skill you’re dying to teach — but moving from an idea to a full, enriching online course can feel like crossing an impossibly wide chasm. A course…
How to Create an Event Strategy
If your company uses event marketing as a way to promote your brand, you’re not alone. According to Bizzabo’s 2020 Event Marketing Report, most marketers believe events are an essential marketing channel—and many organizations are recognizing what valuable tool events can be in your arsenal.  If you don’t understand how…
Group Pay is here!
We've made payments event easier with one checkout form for the whole group! This new function is available only in our group style systems and now it's even easier for groups to register and pay seamlessly. If you're not familiar with our group style registration systems, read more here. Group…
Should I Use Google Forms For Registration Software? A Guide
I get the following question a lot: “Is Google Drive and Google forms a good alternative to registration software?” or “why should we use a registration software when Google offers google drive and google forms for free?” or "Which service is the best if I want an online registration form…
Automated Online Registration: 3 Reasons You Should Be Doing It!
This post outlines what we think are 3 of the most important reasons why an automated online registration application process is important for you and your business. Automation via an online registration software makes it easier for you to receive the right information and manage your event efficiently. Read on to…
5 Reasons to Automate Online Registration Payments
While many organizations have moved registration online, they still collect payments the old fashioned way. Whether it’s because they don’t want to pay for an online registration payments software, or because they don’t know how to go about offering automated online payments, the fact that so many aren’t doing it is…
Should you pass on convenience fees to your customers?
Did you know that 60% of eCommerce companies use "Free Shipping" as a marketing tool? Let's review 2 scenarios: A $50 item with no additional costs. vs. A $45 item with an additional $5 shipping fee added to the cart. Cost wise, these two options are the same. However, the…
Your Ultimate Camp Marketing Guide [Free PDF]
WHY DOES YOUR CAMP NEED MARKETING? Especially if you’re a small camp or a camp that’s just starting to get serious about expanding its presence in your local community, “marketing” can often seem like a pretty intimidating word. That’s what all those huge businesses do, right? They spend billions of…
5 Reasons Why You Should Collect Event Payments Online
Offering online event payment processing...is it worth it? Will it bring you more sales or is it just an extra and unnecessary expense for your business? This article makes the case for why online event payment processing is not only going to get you more clients and faster payments but…
How to Use Registration Software for More Than Just Registration
When you think of an online registration software, things like lead management, client management, membership management, staff applications, and sales platform don’t usually come to mind as well. And that makes sense… it is called “online registration software” so it must be good only for registering people, right? Maybe, but…
How the SaaS Business Model Works
The SaaS business model has become very attractive in recent years for a number of different reasons.  It is mostly operated through a cloud, which means that the costs to start are minimal in comparison to other business models, while the potential to quickly grow your company is high.  If…
9 Customer Retention Metrics That Are Essential For Your SaaS
Retaining customers should be your priority if you run a SaaS business. After all, the more loyal customers you have, the more revenue you stack up. And not growing as a SaaS company means you might run out of business faster than you think. Also, if you keep in mind…
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e-books

e-book
Your Ultimate Registration Guide

Getting Online Registration and Payment Right

e-book
Your Ultimate Communication Guide

Using an Online Registration Software to Automate Client Communication

e-book
Your Ultimate Registration Email Templates Guide

Using an Online Registration Software to Automate Client Registration and Payment Emails

e-book
Your Ultimate Guide to Camp Registration

Choosing the best registration software and features for your summer camp.

What is Regpack?

Regpack is an online registration software that creates intelligent application processes with integrated payment processing.

Your Process, Automated
Find and create applicant groups according to YOUR needs. Automate your online registration.
Your Website, Our Technology
Don't send applicants away! Embed your process seamlessly onto your website.
Integrated Payment Processing
Applicants can pay easily within the registration process. Manage payments, send invoices, and more!
Save 60+ Admin Hours Every Month!
Online registration automation tools that work for you! Save time and work smarter.