We always love when our clients show us some love, especially on sites like Capterra where we can always find great new clients to add to the Regpack family. Below you’ll find this great volunteer management software review by Nina Reed of the Bali Institute. Thanks Nina for taking the time to share your experience!
Recently Nina Reed, Global Administration Manager and Registrar for the Bali Institute for Global Renewal, reviewed Regpack.
She said, “I’ve been impressed with the attentive responses I’ve received from Regpack staff and their willingness to help when I’ve had any issues. They keep accurate records of any issues I’ve raised so that I don’t have to repeat myself. They have solved my issues and answered my questions quickly and in a friendly way. Once the system was set up the way I specified, I am able to go in an make many edits on my own. I am able to keep track of payments and client issues using this system. I recommend Regpack for any business to help streamline processes for registrations and accepting payments.”
Regpack has been working with the Bali Institute since 2013 as their volunteer management software provider. The Bali Institute offers trips abroad, mostly to Bali (shocking, right!) for students. They offer smaller trips to smaller islands in the area. Their mission is to engage and inspire global leadership through social entrepreneurship and cultural intelligence. They provide educational programs that emphasize learning and cultural immersion to deepen their participants understanding of the world. They have other amazing goals, which you can read about on their About page. They truly do great work and we’re proud that they use Regpack to manage their registration and payments.
The Bali Institute uses our volunteer management system to capture their applicants information, including medical information and their travel details. They use our message management system a ton in order to communicate all necessary information to their participants before their trip and to keep in touch with travelers both during and after their trip! They also offer scholarships to their participants, so they are able to use our system to offer and track these scholarships and use our reporting functions to track the financials associated with program fees and scholarships. While they don’t use our software in any ‘special’ way, they use it to the fullest and they are clearly really happy with how the system meets their needs and solves any issues surrounding registration to make it run smoothly and effectively so they can get back to focusing on their amazing mission!