Edgar graduated from Northwood University with a BBA and has over 20 years of experience in client servicing. Edgar also heads up the Regpack Payments team. His previous banking experience has allowed Regpack to grow our integrated payment processing from a few hundred transactions annually to tens of millions of dollars processed each year.
There’s a reason we have 5 stars for our customer service.
We make it work.
We get that in business having things just work without hassles and headaches is not always the way the wind blows. At Regpack we believe it’s is our mission to help you make your registration process just work. We might not be able to help you with all that other stuff, but what we can do is set up an intelligent and comprehensive registration system that makes your job easier and the experience of your users simple. Your dedicated and experienced account manager will help you structure your registration to ensure the highest conversion rate.
We listen to you.
Regpack is successful because we listen to you. Seriously. We are constantly improving and updating our system to tailor to your needs. Say what? Yup, at Regpack we thrive on challenging ourselves to do something we’ve never done before. If we don’t have a feature you’re looking for, just tell us and we will do everything to make it happen. We believe that the best product is the one that is built according to the voices of those using it.
We solve problems.
You’re in good hands with us. With so many different clients and so many different registration processes, we have experienced nearly every problem before, so we can usually solve your registration problem right away, before any “you know what” hits the fan. If not, we quickly work to find a solution so that you can get back on track fast (and without all that “you know what” flying around). We offer payment support as well, so when problems creep up we’re there to squash them before they get out of control.
We are experienced.
At Regpack, we want to share everything we know about registration and how we make things happen, so ask away. We have the answers. Our account managers are the best of the best and are here to offer their seasoned advice to make your business run smoother. While your users will enjoy a hassle-free experience and easy registration process, you will also receive the same service from us.
All you need to do is ask.
Great Software and Support
We reviewed several software programs and Regpack beat them all hands down. But the real test is always the support. Shortly after we signed up, Carina quickly created and uploaded our forms. Then Jeree was very helpful with the training. The software is so easy to learn and the support is top notch. Great job Team Regpack!
In short, all the GREAT COMMENTS you read about Regpack are TRUE!
OUTSTANDING support and service from Regpack staff. Super EASY for attendees to register. Gave us the EXACT DATA we needed to plan and prepare for our event. Quick process to contact attendees with important info. Will definitely use again for our next event.
This product will save me countless hours of work managing my summer programs.
What struck me most was the staff! I was so pleased to work with such a professional and knowledgeable trainer and project manager. They were able to answer all questions in a timely manner and made what could have been a tedious process a lot of fun!
Support you can count on!
Asaf Darash is the founder of Regpack, an online registration system used by more than 4,000 organizations worldwide including the NFL, Goodwill and Stanford. Regpack’s technology is based on Asaf’s Ph.D. that dealt with computer data connections and networks and is the foundation for the flexibility of the Regpack system.
Calvin is a proud Cal alumni, and former football player. Calvin’s experience managing teams at Google, and other companies, has translated well to his role at Regpack managing projects and building an efficient system. The number of positive reviews we have on our customer support is a testament to the great work Calvin and his team do!